Contact us on (800) 945-8132 (USA) // +44 20 3355 8808 (UK)

VAT Relief

The NeuroBall is eligible for VAT relief. Therefore, you may be eligible to claim VAT relief if:

  • You are chronically sick or disabled.
  • The person you are purchasing on behalf of is chronically sick or disabled.
  • You are buying on behalf of a charity.

    You can claim VAT relief when you purchase from our website. Simply complete the self-declaration form in the checkout. After that, we’ll remove VAT from your order. You can still claim VAT relief when making a phone order. After the call, we will share a simple self-declaration form for you to complete.

    Additionally, if you need more information about VAT relief entitlement, check the GOV.UK website.

    VAT exemption eligibility does not cover those who are frail, elderly or temporarily disabled. It is an offense to make a false declaration.