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At Neurofenix, we provide a seamless and effective rehabilitation experience for patients recovering from neurological events like strokes. Our comprehensive care model ensures every step of the patient's journey is personalized, supportive, and designed to deliver the best outcomes.

1. Referral and Initial Connection

At Neurofenix, we provide a seamless and effective rehabilitation experience for patients recovering from neurological events like strokes. Our comprehensive care model ensures every step of the patient's journey is personalized, supportive, and designed to deliver the best outcomes.

Once referred, our Neurofenix Concierge team initiates the process with a friendly initial call to the patient. During this call, we handle all the necessary paperwork, including insurance verification, and work closely with the patient to complete enrollment forms. Once everything is in place, we schedule a virtual evaluation to assess the patient's needs.

2. Personalized Virtual Evaluation

Our virtual evaluation is a cornerstone of our comprehensive care approach. Conducted by a skilled Virtual Therapist, the evaluation includes a thorough review of the patient's medical and social history, assessment of their ability to perform daily activities, and measurement of objective and functional outcome metrics to track progress over time. We also assess the patient's risk of falls and discuss their personal rehabilitation goals. Based on this detailed evaluation, we create a customized therapy plan tailored to the patient's unique needs and outline the next steps in their therapy journey.

3. Getting Started with the Neuro Rehab Kit

Once the virtual evaluation is complete, we ship a Neuroball Rehab Kit tailored to the patient's needs—whether for Upper Limb, Lower Limb, or Full Body Rehabilitation. These tools enable patients to engage in effective therapy from the comfort of their home.

Next, we guide the patient through onboarding. This includes assisting with WiFi setup and providing instructions to log into our virtual therapy platform. Once connected, we help the patient calibrate their Neuro Rehab technology, such as the NeuroBall, and set up their prescriptive program, which may target some, or all, of the following:

• Activities of daily living (ADLs)
• Upper and lower limb rehabilitation
• Balance
• Endurance

We also schedule their first virtual therapy session, ensuring they are ready to start their journey the very next day.

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4. Weekly Therapy Sessions and Monitoring

Throughout the program, patients participate in weekly virtual therapy sessions. During these sessions, we assess pain levels, coordinate care, update the therapy program, and review adherence to the exercises. These sessions are crucial for keeping the patient on track and adapting the program as necessary to reflect any medical changes or safety concerns.

5. Ongoing Support and Reassessment

Neurofenix offers ongoing support through remote therapeutic monitoring. Our team stays connected with patients via phone calls, texts, and emails. Additionally, clinicians use a dashboard to track adherence to the program and monitor for any negative trends, allowing for timely interventions when needed.

Every four weeks, patients undergo a reassessment to review their subjective reports, objective measures, and functional tasks. This allows us to update their goals and therapy plan, ensuring they are progressing as expected and receiving the best care possible.

6. Final Discharge and Continued Progress

Upon completing the 8 to16-week program, patients undergo a final discharge evaluation. We also provide a post-graduation plan to ensure they continue to progress after completing our program. A detailed progress report is sent to the referring physician, allowing for ongoing care coordination.

Are Your Patient Ready to Begin the Journey?

At Neurofenix, our patient journey is designed to deliver exceptional care at every step, ensuring patients receive the comprehensive support they need to regain independence and improve their quality of life.

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